CRM SUMMIT

Turkey's Largest Customer Relationship Management Event opens its doors to you in İstanbul on Wednesday, March 8, 2023.

Wednesday, March 8, 2023 | Istanbul Marriott Asia Hotel Atasehir

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CRM SUMMIT

About

CRM SUMMIT, a PRONTO EVENTİ event with groundbreaking industry growth and innovation since 2014, returns. 200+ industry attendees, an incredible array of speakers, actionable topics, and impactful session content. The only event where only relevant end-user professionals are present, offering unique comparisons and lead generation opportunities.

On this beautiful day, we would like to state that we would be pleased to share experiences and all up-to-date information with you.

CRM SUMMIT

Speakers

CRM SUMMIT

Topics

  • Making the Shift from Customer Experience to Human Experience
  • The Problem with Loyalty Programs
  • Do you have the Secret Formula for Scaling Personalization?
  • Flowing Beyond Happiness in Retail to Unleash Human Potential for a Purposeful + Positive ROI
  • Harnessing Shopper Empathy to Build Loyalty
  • Will Your Data and AI Blow up your Strategies?
  • Revitalizing the Retail and Digital Consumer Experience
  • Exploring New Frontiers: A Brand Marketer + Service Provider Perspective
  • Key to Success: Peak Time Planning and Prioritization
  • Going Digital and Redesigning Loyalty for the Cross-Channel Consumer
  • The Beauty of Personal and Emotional Guest Connections
  • To Reach Hybrid Shoppers and Deliver Personalized Experiences
  • Consumer Control: How CRM is Letting Customers Personalize Each Step of the Journey
  • The Value Exchange – Decoding Consumer Data to Delight
  • Achieving 1:1 Personalization with Self-Learning AI
  • Emotional engagement in the digital world: An ecosystem-powered, integrated lifestyle loyalty proposition, as the foundation for a digital, data-led enterprise
  • The Importance of Customer Intelligence to Power a Differentiated Digital CX and Build Brand Love
  • Paving the Future of Customer Loyalty – How Companies Leverage a Loyalty-Focused Strategy to Build Better Digital Experiences
  • From Fueling Loyalty to Being Loyal to Customers
  • How Targeted Postcards Drive Conversions
  • The Ultimate Loyalty Glow Up – Companies level-up their loyalty program to truly highlight their most valuable customers
  • Beefing Up Your Personalization and Digital Maturity
  • How to Ignite Rockstar Performance During Uncertain Times
  • Converted – The Data-Driven Way to Win Customers’ Hearts
  • Bringing Data and Emotional Connections Together
  • Engagement Transformation for Increased ROI, Globally
  • Data is the New Currency of the Future
  • Fun for All: Unlocking Growth by Focusing on Customers
  • Channel Strategy and Optimization
  • Workforce Management
  • Data-Driven Digital Transformation
  • AI an Automation
  • Customer Service Pitfalls That Derail Growth
  • Align Employees and Customers for a Best-in-Class Total Experience
  • What Does the Future Await for Customer Experience Organizations?
09:30-10:30

1.Slot

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10:30-11:00

Coffee Break

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11:0-12:30

2.Slot

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12:30-13:30

Lunch Time

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13:30-15:00

3.Slot

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15:00-15:30

Coffee Break

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15:30-17:00

4.Slot

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CRM SUMMIT

Sponsors

Main Sponsor

Presentation Sponsors

Support Sponsors

EVENT

Registration Passes

END USER DELEGATE REGISTRATION

295
  • Entrance To All Panels
  • Benefit from All Catering and Cocktails
  • Access To All Event Presentations

SUPPLIER DELEGATE REGISTRATION

395
  • Entrance To All Panels
  • Benefit from All Catering and Cocktails
  • Access to All Event Presentations
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EVENT

Location

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Address

Küçükbakkalköy, Kayışdağı Cad. No:3, 34750 Ataşehir/İstanbul Türkiye

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Email

info@crmsummit.org

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Phone

+90 216 465 41 11
+90 530 462 11 11

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CRM SUMMIT

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