Ayca Kaya
CMCO, SEPHORA
Mehmet Ertekin
CMO, PİŞİR.COM
Elif Zeynep Pehlivaner
Vice President of Marketing Interaction Management, AKBANK
Sarper Bayman
CMO, BITEXEN
Selim Ardic
CMO, GOLDEN GATEWAY HOLDING
Yekta Yenilmez
CMO, SUPPLEMENTLER.COM
Tunc Ozkan
CRM, Customer Analytics and Experience Director, BOYNER
Cigdem Dogan Sengul
Digital Marketing Manager, McDONALD'S TURKEY
Serdar Susuz
CEO, INSPARK
Engin Alan
Co-Founder, BİNOVİST & ROBOSME
Haluk Cavusoglu
Founder & CEO, CLOUDYFLEX
Ozan Yagci
Co-Founder, APEX LOYALTY & VERI CLOUD
Umut Mazgal
Managing Director, PERANET
Gurkan Platin
Member of Board, NEXT4BIZ- Marketing-Oriented CRM
- Making the Shift from Customer Experience to Human Experience
- The Problem with Loyalty Programs
- Do you have the Secret Formula for Scaling Personalization?
- Flowing Beyond Happiness in Retail to Unleash Human Potential for a Purposeful + Positive ROI
- Harnessing Shopper Empathy to Build Loyalty
- Will Your Data and AI Blow up your Strategies?
- Revitalizing the Retail and Digital Consumer Experience
- Exploring New Frontiers: A Brand Marketer + Service Provider Perspective
- Key to Success: Peak Time Planning and Prioritization
- Going Digital and Redesigning Loyalty for the Cross-Channel Consumer
- The Beauty of Personal and Emotional Guest Connections
- To Reach Hybrid Shoppers and Deliver Personalized Experiences
- Consumer Control: How CRM is Letting Customers Personalize Each Step of the Journey
- The Value Exchange – Decoding Consumer Data to Delight
- Achieving 1:1 Personalization with Self-Learning AI
- Emotional engagement in the digital world: An ecosystem-powered, integrated lifestyle loyalty proposition, as the foundation for a digital, data-led enterprise
- The Importance of Customer Intelligence to Power a Differentiated Digital CX and Build Brand Love
- Combining marketing automation with CRM
- Decryption of Data between Sales and Marketing
- Customer Experience Design for Customer Success
- Paving the Future of Customer Loyalty – How Companies Leverage a Loyalty-Focused Strategy to Build Better Digital Experiences
- From Fueling Loyalty to Being Loyal to Customers
- How Targeted Postcards Drive Conversions
- The Ultimate Loyalty Glow Up – Companies level-up their loyalty program to truly highlight their most valuable customers
- Beefing Up Your Personalization and Digital Maturity
- How to Ignite Rockstar Performance During Uncertain Times
- Converted – The Data-Driven Way to Win Customers’ Hearts
- Bringing Data and Emotional Connections Together
- Engagement Transformation for Increased ROI, Globally
- Data is the New Currency of the Future
- Fun for All: Unlocking Growth by Focusing on Customers
- Channel Strategy and Optimization
- Workforce Management
- Data-Driven Digital Transformation
- AI an Automation
- Customer Service Pitfalls That Derail Growth
- Align Employees and Customers for a Best-in-Class Total Experience
- What Does the Future Await for Customer Experience Organizations?
1.Slot
09:30-09:50 - To be added...
Subject: To be added...
09:50-10:10 - To be added...
Subject: To be added...
10:10-10:30 - To be added...
Subject: To be added...
10:30-10:50 - Engin Alan - Co-Founder, BİNOVİST & ROBOSME
Subject: To be added...
Coffee Break
2.Slot
11:10-11:30 - Gurkan Platin - Member of Board, NEXT4BIZ
Subject: To be added...
11:30-11:50 - To be added...
Subject: To be added...
11:50-12:10 - To be added...
Subject: To be added...
12:10-12:30 - To be added...
Subject: To be added...
Lunch Time
3.Slot
13:30-14:10 - INSPARK PANEL
Subject: To be added...
14:10-14:30 - To be added...
Subject: To be added...
14:30-14:50 - To be added...
Subject: To be added...
Coffee Break
4.Slot
15:10-15:30 - To be added...
Subject: To be added...
15:30-15:50 - To be added...
Subject: To be added...
15:50-16:10 - To be added...
Subject: To be added...
16:10-16:30 - To be added...
Subject: To be added...
17:00 CLOSING
END USER DELEGATE REGISTRATION
€149
- Entrance To All Panels
- Benefit from All Catering and Cocktails
- Access To All Event Presentations
SUPPLIER DELEGATE REGISTRATION
€179
- Entrance To All Panels
- Benefit from All Catering and Cocktails
- Access to All Event Presentations
Address
MEXT Technology Center, Barbaros Mah. G-105 Sok. Agaoglu My Newwork No:3 Kat:-2, 34746 Atasehir/Istanbul
info@crmsummit.org
Phone
+90 216 465 41 11
+90 530 462 11 11
